
Every patient has the right to be treated with courtesy and respect and in a way that fully recognizes the patient’s dignity and individuality and to be free from mental and physical abuse.
Every patient has the right to be properly sheltered, fed, clothed, groomed and cared for in a manner consistent with his or her needs.
Every patient has the right to be afforded privacy in treatment and in caring for his or her personal needs.
Every patient has the right to be told who is responsible for and who is providing the patient’s direct care.
Every patient has the right:
i) to be informed of his or her medical condition, treatment, and proposed course of treatment
ii) to give or refuse consent to treatment, including medication, in accordance with the law and to be informed of the consequences of giving or refusing consent
iii) to have the opportunity to participate fully in making any decision and obtaining an independent medical opinion concerning any aspect of his or her care, including any decision concerning his or her admission, discharge or transfer from a hospital
iv) to have his or her medical records kept confidential in accordance with the law
Every patient who is being considered for restraints has the right to be fully informed and to have his/her family members fully informed about the procedures and the consequences of receiving or refusing them.
Every patient has the right to communicate in confidence, to receive visitors of his/her choice and to consult in private with any person without interference.
Every patient whose death is likely to be imminent has the right to have members of their family present 24 hours per day depending on the physician’s evaluation of the situation.
Every patient has the right to exercise the rights of a citizen and to raise concerns or recommend changes in policies and services on behalf of himself/herself or others to the staff, government officials or any other person inside or outside the facility, without fear of restraint, interference, coercion, discrimination or reprisal.
Every patient has the right to live in a safe and clean environment.