Support Services Positions

Job Description

Support Services team members play a vital role in maintaining a clean, safe, and welcoming environment for patients, residents, staff, and visitors across the MICs Group of Health Services. Reporting to the Support Services Supervisor or Program Leader, these positions support essential non-clinical operations within hospital and long-term care settings.

Housekeeping Aides are responsible for cleaning and sanitizing patient rooms, washrooms, common areas, and clinical spaces in accordance with infection prevention standards and environmental cleaning protocols. Duties include waste handling, floor care, room turnover, and the safe use of housekeeping equipment and approved cleaning products.

Housekeeping & Laundry Aides perform housekeeping duties in addition to laundering responsibilities. This includes collecting, washing, drying, folding, and distributing linens and garments; handling soiled materials appropriately; operating industrial laundry equipment; and maintaining organized linen storage areas while adhering to infection control and workplace safety requirements.

Dietary Aides support the preparation and delivery of meals by assembling trays, transporting food carts, washing dishes, assisting with basic food preparation, and following safe food handling practices and dietary standards to ensure patient and resident nutrition needs are met.

Qualifications

• Minimum Grade 12 diploma or equivalent
• Experience in a healthcare, restaurant, or hospitality setting is considered an asset
• Ministry of Labour Worker Health & Safety Awareness Training Certificate
• Ability to work a flexible schedule within a 7-day/week operation
• Good attendance record and adherence to confidentiality requirements
• Bilingualism (English/French) is considered an asset
• A clear criminal record check will be required by the successful candidate as a condition of employment
• Role-specific certifications and experience, as applicable:
  • Food Handler Training Certificate (Dietary Aide roles)
  • WHMIS certification and knowledge of infection control principles (Housekeeping / Housekeeping & Laundry roles)

Compensation

• Rate of pay: $25.63 / hour as per the SEIU collective agreement
• Paid benefits and vacation as per the SEIU collective agreement
• Eligibility to enroll in the Healthcare of Ontario Pension Plan (HOOPP)

How to Apply

Please submit applications to: resumes@micsgroup.com

Please include the Job ID and position title in your email subject line (e.g. 2026-14 Housekeeping Aide – SCM).

Attach a resume and cover letter that clearly identify the position and site you are applying for.

By following the above criteria, you can ensure your resume receives the attention it deserves!